Virtual Assistant

Virtual Assistant

Get ready to be WOWed!  Imagine having a personal assistant to help your business accomplish its administrative, organizational and customer service tasks at your finger tips without all the traditional overhead costs. 

 This department isn’t a typical secretary or admin occupying space behind a receptionist’s desk, running a few mundane errands or jotting down shorthand notes in a meeting.  It’s a high tech means to achieve time leveraging for busy executives though delegation, improved customer support for your business & helps propel your company toward its goals.

General Office & Executive Services

Think of a traditional Secretary.  Now think of one that’s doing the same tasks only virtually.  Each week your HQ Pro and Virtual Assistant will discuss the work that is to be delegated and to plan out your weeks schedule so nothing falls between the cracks.  Here’s a summarized list of general admin services you could expect your Virtual Assistant to take off your plate:

  • Microsoft Office & Google Office Applications
  • Data Entry
  • Correspondence
  • Agenda Plotting
  • Calendar Management
  • Project Management
  • Meeting/Seminar Planning Special Event Planning
  • Travel Arrangements
  • Holiday and Birthday Card Management

Client Services

At the end of the day, happy customers = happy employees, and happy employees makes a great work environment.  How customer service centric is your business?  Do you have an experienced expert at the helm helping your company avoid the reasons for customer complaints before they happen?  How quickly and effectively are you satisfying customer inquiries? 

Do yourself a huge favor.  Open up the door to our Virtual Assistants Department making you look like a customer service rock star every time.  Here’s a few ways we keep customers happy to they are more likely to come back and buy again: 

  • Client Management and Follow up
  • Database Management
  • CRM Software Management
  • Product Fulfillment
  • Affiliate Management

Email Marketing

Email marketing is arguably the best ROI of any type of marketing. It is easily tracked and can optimize your marketing with comparatively little investment. This can include spreading your company’s message, event promotions, coupons, and newsletters. When you make people aware of what is going on in your place of business it makes them want to be a part of it!  Here’s how we can help:

  • Managing strategically scheduled lists blasts to communicate your promotions on-time and on budget over such mainstream platforms as AWeber, Constant Contact and Mail Chimp.
  • Sales & copy writing/ proof reading/ editing
  • Social media links in every email campaign
  • More customized email marketing campaign
  • Creating separate lists by interests

Social Media

Don’t think Social Media is crucial for success and reaching your market in the age of the internet?  Thank again.

 3 out of 4 Americans use social technology (Forrester, The Growth Of Social Technology Adoption, 2008).

Time spent on social networks is growing at three times the overall internet rate, accounting for 10% off all time spent online (Nielsen, Global Faces & Networked Places, 2009).  

If the national average of time spent on the internet is 33 hours per week (New Media Update Feb. 2008), what this means to you is that 75% of Americans are spending an average of 170 hours on social media a year!  Let the Virtual Assistant Department help you business by:

  • Adding social media links to direct mail
  • Adding individual store fan pages on Facebook
  • Building a Twitter following
  • Creating viral YouTube videos for each location

Blog Optimization

Blogging is a great way to get traffic to the web site and blog posts also increase traffic through Search Engine Optimization (SEO), especially when key words are used in the blog. Here’s what we can do for you:

  • Adding MORE posts MORE often
  • Feature special events and promotions
  • Make others aware of fantastic feedback

Internet Advertising

Like it or not but long has been the trend of the paper boy and magazine rack been getting replaced by the World Wide Web. Internet advertising can be considerably less expensive than traditional print advertising PLUS it is easy to find the target advertising venues for the clientele your business seeks to attract.  Delegate the rigors of Internet Advertising to your Virtual Assistant Department so you can stay on task with your busy schedule.